| Uwierzytelnianie | wymagane |
| Format odpowiedzi | json |
| Metoda HTTP | POST |
Dodanie odpowiedzi od klienta do zgłoszenia.
https://your-system-name.thulium.com/api/tickets/:id/customer_response
|
id
wymagany |
Identyfikator zgłoszenia.
Przykładowa wartość: 1234
|
|
body
wymagany |
Treść odpowiedzi (jako tekst lub HTML).
Przykładowa wartość: |
|
body_type
opcjonalny |
Typ odpowiedzi. Domyślna wartość: HTML. Przykładowa wartość: HTML|PLAIN
|
|
date
opcjonalny |
Data odpowiedzi
Przykładowa wartość: 2014-07-14 12:34
|
| POST | https://your-system-name.thulium.com/api/tickets/1234/customer_response |
| Dane | {"body":"Hello world."} |
<!-- pusty -->
<?php
$data = '{"body":"Hello world."}';
$request = curl_init('https://your-system-name.thulium.com/api/tickets/1234/customer_response');
curl_setopt($request, CURLOPT_HTTPHEADER, array(
'Content-Type: application/json; charset=utf-8',
'Content-Length: ' . mb_strlen($data)
));
curl_setopt($request, CURLOPT_USERPWD, 'api_user:api_pass');
curl_setopt($request, CURLOPT_TIMEOUT, 30);
curl_setopt($request, CURLOPT_RETURNTRANSFER, true);
curl_setopt($request, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt($request, CURLOPT_POSTFIELDS, $data);
$response = curl_exec($request);
if ($response) {
$httpCode = curl_getinfo($request, CURLINFO_HTTP_CODE);
if ($httpCode == 200){
print_r(json_decode($response));
} else {
echo $response;
}
} else {
trigger_error(curl_error($request), E_USER_WARNING);
}
curl_close($request);
public class Example {
public static void main(String[] args) throws Exception {
ThuliumRestClient restClient = new ThuliumRestClient("api_user", "api_pass", true);
ThuliumRestClient.ThuliumRestResponse response = restClient.post("https://your-system-name.thulium.com/api/tickets/1234/customer_response", "{\"body\":\"Hello world.\"}");
System.out.println(response);
}
}
curl -u api_user:api_pass -k -X POST -H "Content-type: application/json" -d '{"body":"Hello world."}' "https://your-system-name.thulium.com/api/tickets/1234/customer_response"
echo '{"body":"Hello world."}' | http -a api_user:api_pass POST https://your-system-name.thulium.com/api/tickets/1234/customer_response