Przykładowy response
[
{
"agent": {
"login": jkowalski,
"name": "Janko",
"surname": "Walski"
},
"period": "2019-12",
"inbound": {
"count": 0,
"answered_count": 0,
"not_answered_count": 0,
"transferred_count": 0,
"sum": "00:00:00",
"average": "00:00:00",
"wait_sum": 0,
"wait_average": "00:00:00",
"calls_per_hour": 0
},
"chat": {
"closed": 0,
"responded": 0
},
"ticket": {
"closed": 0,
"responded": 0,
"total_responded": 0
},
"outbound_above_threshold": {
"count": 0,
"sum": "00:00:00",
"average": "00:00:00"
},
"outbound_below_threshold": {
"count": 0,
"sum": "00:00:00",
"average": "00:00:00"
},
"login_date": "2019-12-01 09:00:18",
"logout_date": "2019-12-25 10:45:02",
"pauses": [
{
"id": "all",
"count": 0,
"sum": "00:00:00",
"average": "00:00:00"
},
{
"id": "free",
"count": 0,
"sum": "00:00:00",
"average": "00:00:00"
},
{
"id": 0,
"count": 0,
"sum": "00:00:00"
},
{
"id": 1,
"count": 0,
"sum": "00:00:00",
"average": "00:00:00"
},
{
"id": 2,
"count": 0,
"sum": "00:00:00",
"average": "00:00:00"
},
{
"id": 3,
"count": 0,
"sum": "00:00:00"
},
{
"id": 4,
"count": 0,
"sum": "00:00:00"
}
]
}
]