Informacje

Uwierzytelnianie wymagane
Format odpowiedzi json
Metoda HTTP GET

GET agents/:login/last_queue_call

Ostatnia modyfikacja 2024-04-24 13:19:25
Zwraca ostatnią rozmowę z kolejki (z ostatnich 24 godzin).

URL

https://your-system-name.thulium.com/api/agents/:login/last_queue_call

Parametry

login

wymagany

Login agenta. Przykładowa wartość: jkowalski

Przykładowy request

GET https://your-system-name.thulium.com/api/agents/jkowalski/last_queue_call

Przykładowy response

{
    "connection_id":"1563281993.1",
    "phone_number":"666555444",
    "start_date":"2019-07-16 14:59:54",
    "answered_date":"2019-07-16 14:59:59",
    "end_date":"2019-07-16 15:00:20",
    "customer_id":123,
    "customer_identifier":"some_company"
}

Przykładowe wywołanie


PHP

<?php
$request 
curl_init('https://your-system-name.thulium.com/api/agents/jkowalski/last_queue_call');
curl_setopt($requestCURLOPT_HTTPHEADER, array('Content-Type: application/json; charset=utf-8'));
curl_setopt($requestCURLOPT_USERPWD"api_user:api_pass");
curl_setopt($requestCURLOPT_TIMEOUT30);
curl_setopt($requestCURLOPT_RETURNTRANSFERtrue);

$response curl_exec($request);
if (
$response) {
    
$httpCode curl_getinfo($requestCURLINFO_HTTP_CODE);
    if (
$httpCode == 200){
        
print_r(json_decode($response));
    } else {
        echo 
$response;
    }
} else {
    
trigger_error(curl_error($request), E_USER_WARNING);
}

curl_close($request);
JAVA

public class Example {
    public static void main(String[] args) throws Exception {
        ThuliumRestClient restClient = new ThuliumRestClient("api_user", "api_pass", true);

        ThuliumRestClient.ThuliumRestResponse response = restClient.get("https://your-system-name.thulium.com/api/agents/jkowalski/last_queue_call");
        System.out.println(response);
    }
}

CURL

curl -u api_user:api_pass -k -X GET -H "Accept: application/json" "https://your-system-name.thulium.com/api/agents/jkowalski/last_queue_call"

HTTPie

http -a api_user:api_pass GET https://your-system-name.thulium.com/api/agents/jkowalski/last_queue_call Accept:application/json